What to Do When SwitchBot Humidifier Keeps Showing "Out of Water" Despite Refilling

Last Updated：2023 Dec 26

• Related Products: SwitchBot Humidifier

1． After filling the SwitchBot Humidifier with water, allow it to stand for at least two hours to determine whether a "water shortage" error appears in the App.

*Related Posts： How to Clean SwitchBot Humidifier?

2． If the issue persists, kindly reach out to our after-sales service for further assistance. Should your SwitchBot Humidifier still be covered by the one-year warranty from the date of purchase, we are prepared to replace it with a new unit. When contacting us, we would greatly appreciate it if you could provide the following information.

• Request for SwitchBot Humidifier replacement
• Order Information

1. Purchase channel:
2. Order ID:
3. Recipient Full name:
   
4. Address:
5. ZIP/Postal code:
   
6. A screenshot of your order:

• Video showing the lifting of SwitchBot Humidifier's water tank and the subsequent filling of the pedestal with water.
• A screenshot from the SwitchBot application displaying an error indicating a water shortage.

3． If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.

Please note that items that are out of warranty or have been purchased as used are not covered by our after-sales services. We appreciate your understanding.