What to Do When SwitchBot Humidifier Is Leaking

Last Updated：2023 Dec 26

• Related Products: SwitchBot Humidifier

1． If your SwitchBot Humidifier is leaking water, please reach out to our after-sales service team. Should the issue occur within the one-year warranty period from the original purchase date, we can provide a replacement with a new unit.

2． When contacting us, please provide the following information.

• Request for SwitchBot Humidifier replacement
• Order Information
• Video showing witchBot Humidifier leaking water

1. Purchase channel:
2. Order ID:
3. Recipient Full name:
   
4. Address:
5. ZIP/Postal code:
   
6. A screenshot of your order:

3． If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.

Please note that items that are out of warranty or have been purchased as used are not covered by our after-sales services. We appreciate your understanding.