I lost the online chat, what should I do?

• SwitchBot App Version: 6.26.1 or newer

1. You can contact us again via online chat.

If you have provided us with your e-mail address at the time of your last inquiry, please contact us again with the same e-mail address. You can check your chat history.

2. You can contact us with feedback.
If necessary, please log in to the SwitchBot application→Profile→Help and Feedback→Feedback.