Updated: Mar 15th, 2023
- Applicable Products: Hub2
Preparation
Before starting the Matter setup on Hub 2, you will need the following:
Devices
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Hub 2
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iPhone
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HomePod Mini/Apple TV
Software
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SwitchBot App (version 6.25.1 or newer)
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SwitchBot Hub 2 Firmware (version 0.7-0.5 or newer)
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iOS 16 or above/Android 12 or newer
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Homepod Mini 16.1 or above/Google Nest 47.9.4 or newer
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Google Home 2.65.1.6 or newer
In SwitchBot App 6.25.1 or later, tap the "Matter Settings" item on the Hub 2 Settings screen to update Hub 2 firmware version 0.7-0.5 automatically.
After preparing the above, make sure all devices are on a 2.4Ghz Wi-Fi network.
Getting started using Matter.
When you're ready to get started, select the SwitchBot Hub 2 icon on our app's homepage and enter the your Hub 2 device page. Click the Settings icon in the upper right-hand corner to enter and scroll down to the Matter settings option and click to enter. On the Matter page, we can choose to download the QR code image or copy its number.
Resetting your SwitchBot Hub 2.
Now, before adding Hub 2 to your Apple Home app, you will need to reset Hub 2. Press and hold the On and Off buttons on SwitchBot Hub 2 for 15 seconds, and release them after hearing a drip sound. Then select Add Device in the Apple Home app.
Please Note: Backlight and alert settings will also be reset. Sorry for the inconvenience, please set them again.
Adding Hub 2 to Apple Home.
Can't find a Matter QR code on the back of Hub 2?
In this case, we recommend copying the number of your device from our app. After copying the number, enter the Home app. Select Add Accessory in the upper right-hand corner, then click More Options, My Accessory Is Not Here, and Add with Code. A paste button will appear after long pressing, paste the copied number, press continue, and enter the adding process.
Scan the Matter QR code on the back of your Hub 2.
In the Home app, select Scan QR Code to Add Device and scan the QR code with your phone.
After adding successfully...
After entering the adding process, wait a moment and Hub 2 will be added as a gateway, and the temperature and humidity sensor of Hub 2 will also be added to the Home app.
Syncing SwitchBot Curtain and Blind Tilt to Apple Home.
Open the Matter page of Hub 2 on the SwitchBot app. At this moment, you can associate SwitchBot Curtain and Blind Tilt with Hub 2 and add them as sub-devices. After adding, switch to the Home app interface, and synchronization will be performed automatically. Sometimes, due to the network environment, synchronization may take some time.
Please note:
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During the Matter beta phase, up to 4 SwitchBot Bluetooth devices can be added to the Home app.
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Due to HomeKit security requirements, Hub 2 may not be added successfully to the Home app when using public Wi-Fi. It is recommended to use personal Wi-Fi.
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Blind Tilt and Curtain products need to be calibrated in advance on the SwitchBot app as Apple Home does not support this function. To make sure your devices are working correctly, please calibrate via our app first.
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You will need a home hub to control your Hub 2 and its secondary devices via third-party smart home platfroms. Remember that the home hub and your Hub 2 should be under the same Wi-Fi network. For example, in Apple Home, you will need a HomePod or Apple TV as a home hub. HomePod's software version should be 16.1 or above.
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To add your Hub 2 across different smart home platforms, you can simply use the sharing code or QR code found in the relevant platform you are looking to use.
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Not all third-party smart home platforms support Matter. Please check relevant information on official websites.
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If you are using multiple HomePod Minis via Apple Home located in different locations, you may be unable to synchronize temperature and humidity correctly.
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