Updated: Mar 15th, 2023
 
  • Applicable Products: Hub2

Preparation

Before starting the Matter setup on Hub 2, you will need the following:
Devices
  • Hub 2
  • iPhone
  • HomePod Mini/Apple TV
 
Software
  • SwitchBot App (version 6.25.1 or newer)
  • SwitchBot Hub 2 Firmware (version 0.7-0.5 or newer)
  • iOS 16 or above/Android 12 or newer
  • Homepod Mini 16.1 or above/Google Nest 47.9.4 or newer
  • Google Home 2.65.1.6 or newer

In SwitchBot App 6.25.1 or later, tap the "Matter Settings" item on the Hub 2 Settings screen to  update Hub 2 firmware version 0.7-0.5 automatically.

After preparing the above, make sure all devices are on a 2.4Ghz Wi-Fi network.

Getting started using Matter.

When you're ready to get started, select the SwitchBot Hub 2 icon on our app's homepage and enter the your Hub 2 device page. Click the Settings icon in the upper right-hand corner to enter and scroll down to the Matter settings option and click to enter. On the Matter page, we can choose to download the QR code image or copy its number.

Resetting your SwitchBot Hub 2.

Now, before adding Hub 2 to your Apple Home app, you will need to reset Hub 2. Press and hold the On and Off buttons on SwitchBot Hub 2 for 15 seconds, and release them after hearing a drip sound. Then select Add Device in the Apple Home app.

Please Note: Backlight and alert settings will also be reset. Sorry for the inconvenience, please set them again.

Adding Hub 2 to Apple Home.

Can't find a Matter QR code on the back of Hub 2?

In this case, we recommend copying the number of your device from our app. After copying the number, enter the Home app. Select Add Accessory in the upper right-hand corner, then click More Options, My Accessory Is Not Here, and Add with Code. A paste button will appear after long pressing, paste the copied number, press continue, and enter the adding process.

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