Last Updated: 2024 Jan 25

Products related to Security & Privacy: Lock, Keypad, Keypad Touch, and Camera Series (Indoor Camera / Surveillance Camera / Surveillance Camera 2K / Outdoor Camera) are registered to only one account. For all other products, from a data security perspective, if they are registered to different accounts, the device will disappear from the previous account. If you wish to use the device with multiple SwitchBot accounts, please utilize the Home Sharing feature.

Example: A Contact Sensor is registered in SwitchBot account A. If the same Contact Sensor is added to SwitchBot account B, this Contact Sensor will disappear from SwitchBot account A.

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