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What Should I Do if Garage Door Opener Appears as Relay Switch 1 in HomeKit and Does Not Show the Garage Door Status?

SwitchBot Customer Support
  • Related Products: Garage Door Opener
  • Firmware Version: V1.7 or newer
  1. Make sure the device firmware version is up to date.
  2. Try deleting the device previously added via Matter, then add it again.
  3. If the issue persists, please contact us via Feedback in the SwitchBot App.

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