1.
Please unlink your SwitchBot account from the Google Home app in the following steps:
- Open the Google Home app.
- Select "Device" at the bottom of the menu.
- Choose "Add".
- Tap on "Works with Google Home".
- Select "Switchbot Smart" from the linked services.
- Tap on "Unlink account".
2.
Link your SwitchBot account via Google Home app.
- Open Google Home.
- Select "Device" at the bottom of the menu.
- Tap "Add device".
- Tap on "Works with Google Home".
- Type in and search for "SwitchBot".
- Select "Switchbot Smart" from the add new services.
- Enter your SwitchBot app account and password.
3. If the issue persists, please contact us via SwitchBot App -> Profile -> Support ->Feedback. When contacting us, please provide with the following information:
- A screenshot of Google Assistant voice history
You can check the voice history by going directly to the Google Assistant app or by navigating to Google Home -> settings -> Google Assistant -> "..." in the upper right corner -> My Activity.
Comments
1 comment
When adding the linked service it appears a 'Linking to Switch Bot smart account' but returns to the Set Up screen and the service is not added. Any tips or known issue?
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