Last Updated: 2023 Apr 21

  • Related Products: SwitchBot Hub 2
  • SwitchBot App Version: 6.26.1 or newer
  • Firmware Version: 0.8-06 or newer

1. Make sure your SwitchBot App is the latest version.

2. Make sure your Hub 2 has been added to the SwitchBot App and the infrared appliances have been added to the Hub 2.

※Related Posts: How do I add infrared appliances to SwitchBot Hub Mini?

※ Only support IR remotes Learned by Hub 2 with Smart Matching and Select Manually

3. Please follow the below steps to operate offline control.

  • Open the SwitchBot App
  • Select the target IR Appliance
  • Tap the gear icon on the top right
  • Enable 'Offline Control in the settings  (it requires the latest firmware version)
  • Open the SwitchBot App again after upgrading
  • Check that the IR appliance is online and then enable 'Offline Control' again
  • IR appliance is downloaded locally

Please note: If the firmware update fails, please log in to the SwitchBot App → Profile → Help and Feedback → Feedback.

4. After the above settings, you can control the IR appliance from the SwitchBot App within Bluetooth range, even if the Hub 2 is offline. If you have any questions, please contact us via Feedback.





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