- Related Product: SwitchBot Hub Mini, SwitchBot Hub 2, SwitchBot Hub Mini Matter Enabled, SwitchBot Hub 3
- SwitchBot App Version:9.16 or newer
1. Make sure your SwitchBot App version is up to date.
2. Make sure SwitchBot Hub has been added to your App and your device firmware version is up to date.
3. If the IR remotes cannot be added using "Smart Matching" or "Select Manually," or if the appliance does not respond, please try the "Others" method.
4. Please use the "Others" method to add air conditioner remotes in the following order:
- Launch SwitchBot App and log in.
- Tap your Hub.
- Tap the "+" icon to add remote control.
- Scroll down and then tap "Others".
Important Note:
- Air conditioner remotes send combined information for operation mode (heating/cooling/dehumidifying/auto) and temperature. The hub functions as a substitute for the remote, operating in the same manner. This means it is not possible to learn just the operation mode or temperature separately.
- In the "Others" mode, buttons must be added manually one by one.
- Remote controls added through the "Others" mode are not compatible with third-party services like Alexa or Google Home. For voice control, we recommand using SwitchBot Scenes instead.
- For Others modes and custom-added buttons, it is not possible to set the button name as a number from 1 to 100. Example: Button name: 1 (x), Button name: N1 (√)
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