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If you need to delete files that remain unable to upload, first make sure that all files you want to keep have been uploaded. Then delete and re-add the device.
- Tap the device entry in the upper-left corner of the app.
- Swipe down and tap Delete.
- Tap Clear Data and Delete.
- Add the device again using the original account.
Note: Clearing data deletes all files on the device that have not yet been uploaded. Please confirm before proceeding.
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