Use the Widget Feature to Lock and Unlock SwitchBot Lock and SwitchBot Lock Pro

Last Updated: 2024 Nov 04

• Related Products: SwitchBot Lock, SwitchBot Lock Pro
• SwitchBot App Version: 9.3 or newer

1. Make sure your SwitchBot App version is up to date.

2. Make sure SwitchBot Lock / SwitchBot Lock Pro and SwitchBot Hub products have been added to your App and your device firmware version is up to date.

3. Enable the cloud service for your Lock / Lock Pro.

• Launch the SwitchBot App and log in.
• Tap the relevant SwitchBot Lock / Lock Pro.
• Tap the gear icon in the top right corner.
• Tap "Cloud Services" in the Settings screen.
• Turn on "Cloud Services" and connect it to SwitchBot Hub products in your account.

Starting with SwitchBot App version 9.0, there is no longer a need to manually enable the Cloud Service (the Cloud Service option has been removed). Simply place the Lock/Lock Pro near the Hub, within Bluetooth range, and it will automatically connect to the Hub.

4. Set up a widget in the SwitchBot App.

• Launch the SwitchBot App and log in.
• Tap "Profile" in the lower right corner.
• Tap "Widget Settings".
• Tap the blue + icon to add your Lock and save.

5. Add Lock to the widget in the following order on your iPhone.

• Touch and hold an empty area on the Home Screen until the apps jiggle.
• Tap "Edit" in the upper left corner.
• Tap "Add Widget".
• Input SwitchBot and Search.
• Follow the on-screen steps to add your Lock/Lock Pro to the Widget.

To learn more about iOS widgets, you can find them here.

6. If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback > Feedback.

SwitchBot Hub Products: SwitchBot Hub Mini, SwitchBot Hub 2

Note: Starting from iOS 18, legacy widgets are no longer supported. For detailed information about this change, we recommend contacting Apple directly.