What Should I Do If SwitchBot RGBICWW Ceiling Light Is Unresponsive in Google Home?

• Related Product: SwitchBot RGBICWW Ceiling Light

1. Please verify whether you can control the RGBICWW Ceiling Light through the SwitchBot app. If you cannot control it there, check the network connection of the RGBICWW Ceiling Light and determine if there may be a hardware issue with the light itself.

2. Go to SwitchBot App -> RGBICWW Ceiling Light -> Gear icon in the upper right corner -> Third-party service to unlink Google Home from the SwitchBot app, and then relink them.

3. If the issue persists, please contact us via Feedback in SwitchBot App. When contacting us, please provide us with the following information:

• A screen recording or screenshot showing the error that appears when controlling the light in Google Home