What Should I Do If SwitchBot RGBICWW Ceiling Light Is Unresponsive in Alexa App?

• Related Product: SwitchBot RGBICWW Ceiling Light

1. Please verify whether you can control the RGBICWW Ceiling Light through the SwitchBot app. If you cannot control it there, check the network connection of the RGBICWW Ceiling Light and determine if there may be a hardware issue with the light itself.

2. Go to SwitchBot App -> RGBICWW Ceiling Light -> Gear icon in the upper right corner -> Third-party service to unlink Alexa app from the SwitchBot app, and then relink them.

3. If the issue persists, please contact us via Feedback in SwitchBot App. When contacting us, please provide us with the following information:

• A screenshot of your Alexa voice history if you used voice commands to control the RGBICWW Ceiling Light

Related Post: How to Check Alexa Voice History?