What to Do If I Can't Add SwitchBot Safety Alarm to SwitchBot App?

• Related Product: SwitchBot Safety Alarm
• SwitchBot App Version：9.13 or newer

1. Please use the latest version of the SwitchBot app from the app store. You may not be able to pair with the beta version.

2. Reset your device.

• Unscrew and remove the battery cover.
• Use the screwdriver to press and hold the pairing button for 15s until you hear 5 "beeps" to complete the reset process.

3. Press the button for 2 seconds to enter pairing mode, then try again.

4. If the issue persists, please contact us via SwitchBot App -> Profile -> Support ->Feedback. When contacting us, please provide with the following information:

• A video displaying the failed setup