What to Do If My Phone Is Charging Slowly on SwitchBot Air Purifier Table

• Related Product: SwitchBot Air Purifier Table

The wireless charging pad on the SwitchBot Air Purifier Table supports up to 15W for Android devices and 7.5W for Apple devices. However, charging times may vary depending on your smartphone model, and several factors can influence charging speed. Here are some tips to help you optimize the charging experience:

1. For the best charging performance, make sure the charging coil in your phone is properly aligned with the coil on the charging pad. Since the position of the coil varies between devices, we recommend checking your smartphone’s manual for specific alignment instructions.

2. If your phone has a protective case, especially a thicker one, it may reduce charging efficiency and result in slower charging times. Thicker cases can also cause slight heating during charging. For faster charging, try removing the case or using a thinner one.

3. If your phone case includes a metal plate (as shown in the image), it may prevent wireless charging altogether. We recommend using a case without a metal plate or removing the case entirely before placing your phone on the charging pad.

4. The time required to fully charge the battery may vary depending on the smartphone model. If the battery is able to reach full capacity, there should be no issues with the air purifier. If charging stops before reaching full capacity, please feel free to contact us.