Last Updated: 2024 Oct 21
- Related Product: SwitchBot Wallet Finder Card
- SwitchBot App Version: 9.2 or newer
1. Make sure your SwitchBot App version is up to date.
2. For security reasons, one SwitchBot Wallet Finder Card can only be added to one account. If the Wallet Finder Card is added to another account of yours, please delete the Wallet Finder Card from that account first and then add it to a new account.
※Long press the SwitchBot Wallet Finder Card icon→tap the Delete button→confirm deletion
3. When adding the Wallet Finder Card, please upload your order evidence (order history form from Amazon/official website/reselling store) when prompted to "unbind" the device. Once correctly recognized by the application, the Wallet Finder Card will be automatically unbinded and you will be able to add it.
4. If your order evidence is not recognized correctly, please click "Review Manually". We will respond with after-sales service.
Please note: Unauthorized products and unauthorized resale by malicious sellers are not included in the scope of after-sales service. Please understand that we are not able to provide after-sales service.
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