SwitchBot Wallet Finder Card "Find My Phone" Feature

Last Updated: 2024 Dec 06

• Related Products: SwitchBot Wallet Finder Card
• SwitchBot App Version: 9.4 or newer

When you enable the "Find My Phone" feature in SwitchBot App, pressing the button on your Wallet Finder Card twice will make your smartphone play a sound, as long as it's within Bluetooth range. If you’ve shared the Wallet Finder Card with members in your Home, their phones will also ring if they are within Bluetooth range.

If you have multiple smartphones logged into the same SwitchBot account, pressing the button twice will cause all of them to ring within Bluetooth range.

To turn off the music playing from your smartphone, either press the volume down button or open the SwitchBot app.

In case your phone doesn’t ring, we recommend logging out of the SwitchBot account and logging back in, or restarting your phone to resolve the issue.

Note:

For iPhone users, please go to SwitchBot App -> Profile -> Preferences -> Permissions -> Enable Background App Refresh.

For Android Phone users, we recommend setting the battery usage to "Unrestricted".

If the issue persists, please contact us via SwitchBot App > Profile > Support >Feedback. We will forward your feedback to our development team for further assistance.