Unlink SwitchBot Keypad Series Device from SwitchBot Lock

Updated: Nov 11th, 2022

• Applicable Products: SwitchBot Keypad, Keypad Touch, Keypad Vision, Keypad Vision Pro
• SwitchBot App Version: V6.18.1 or newer

Method 1: SwitchBot App → Select the relevant Keypad device → Gear icon → Device Pairing → Unpair → Confirm Unpair → Finish.

Method 2: Unlinking the keypad device is automatically done when removing the Lock from the SwitchBot App.

Method 3: SwitchBot App → Select the relevant Keypad device → Gear icon → Device Pairing → Tap "Unable to unpair due to lost Keypad?" → Mark the Keypad as lost will unlink the Lock and the keypad.