How to Pair a SwitchBot Lock With a SwitchBot Keypad Touch?

Last Updated: 2024 Jun 11

• Related Products: SwitchBot Lock, SwitchBot Keypad, SwitchBot Keypad Touch
• SwitchBot App Version: 8.5 or newer

1. Make sure your SwitchBot App version is up to date.

2. Make sure SwitchBot Keypad or Keypad Touch and Lock have been added to your App and your device firmware version is up to date.

3. Pair your Lock to the Keypad in the following order:

• Launch the SwitchBot App and Log in.
• Tap your Keypad.
• Tap "Pair"
• Lock devices in your account will be displayed. Tap "Next".
• Please note that if you are using a Dual-Lock, only the main lock will be displayed for selection.
• Once connected to the Lock, the Keypad will create a test passcode. Use this code to unlock the lock.
• Finish.

4. If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback > Feedback.