- Updated: Aug 24th, 2022
- Related Products: SwitchBot Outdoor Spotlight Cam
- SwitchBot App Version: 6.13 or newer
- Firmware Version: 2.1.8 or newer
- Make sure that your Outdoor Spotlight Cam battery is equal to, or above 50%.
- Make sure your camera is not registered to another SwitchBot account. If the camera you are trying to reset is assigned to another account, you will not be able to reset your device.
- Press and hold the Reset button for 3 to 5 seconds until you hear a prompt tone.
- Now your camera has been reset and is ready to reconfigure Wi-Fi.
- Proceed to add the camera to your SwitchBot account again if needed.
If you encounter other problems, please contact us by opening our app, Tap Profile Page and then select Feedback and select your device.