The SwitchBot Robot Vacuum Cleaner S1 and S1 Plus have a one-year warranty which begins from the date of purchase. Should the following situations occur, your warranty and/or your eligibility for a return may not be valid.

  • Intended damage or abuse.
  • Inappropriate storage (including dropping or soaking in water).
  • Unauthorized modifying or repairing of product.
  • Natural wear of product.
  • Natural disasters.

For details of the Return&Refund Policy, please refer to the link below. 


If you are suffering from any situation where the Robot Vacuum Cleaner needs to be repaired, please submit a feedback request on the profile page of the App or contact for further instruction.




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