Instructions for NFC Card – SwitchBot Help Center

Last Updated: 2024 Aug 29

Related Products: SwitchBot Keypad, Keypad Touch

Informations about NFC card

1. You can pair up to 100 SwitchBot NFC cards to a single keypad/keypad touch, including cards that are always valid and those that are valid for some period of time.

Note: Our new product, the Wallet Finder Card, can also function as a regular NFC card and be added to the Keypad for unlocking your Lock.

2. When the NFC cards reach the limit, you must delete the current card and pair a new one.

3. If you lose a registered NFC card, please delete it.

An example of deletion is shown below.

Can't Add the Wallet Finder Card to your Keypad?

1. Make sure your SwitchBot App version is up to date.

2. Make sure your Keypad has been added to your App and your device firmware version is up to date.

3. An NFC card is attached to the Keypad. Please check if the NFC card can be added to the Keypad.

4. If you are using an Android phone, activate the NFC function and hold the Wallet Finder Card over the NFC reading position to check for a response. If you are using iPhone XS or later, download an App called NFC Tools from the App Store to test your Finder Card's NFC function.

5. Try adding the Smart Finder Card by touching the lightning area with your Keypad to see if it helps.

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6. If the issue persists, please submit feedback via SwitchBot App. We will forward your feedback to our R&D team for further assistance. When contacting us, we would appreciate your cooperation if you could provide us with the information below.

A video of adding the smart finder card to your Keypad
A photo showing the four-digit serial number on the bottom of the Keypad

Informations about NFC card

Can't Add the Wallet Finder Card to your Keypad?

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