How to Download Cloud Storage Video

• Related Product: SwitchBot Indoor Cam, SwitchBot Pan/Tilt Cam, SwitchBot Pan/Tilt Cam 2K, SwitchBot Outdoor Spotlight Cam, SwitchBot Outdoor Spotlight Cam 2K, SwitchBot Pan/Tilt Cam Plus 2K, SwitchBot Pan/Tilt Cam Plus 3K
• SwitchBot App Version：9.13 or newer

1. Make sure your SwitchBot App version is up to date.

2. Make sure SwitchBot camera has been added to your App and your device firmware version is up to date.

3. Please download cloud storage video in the following order:

• Launch SwitchBot App and log in.
• Tap the relevant cam.
• Tap "Playback" in the lower right corner.
• Tap "Cloud Videos".
• Choose the video you want and tap the "↓" icon to download.

If you have any questions, please contact us via SwitchBot App -> Profile -> Support ->Feedback.