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Related Products: SwitchBot Blind Tilt
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SwitchBot App Version: 6.26 or newer
1. Make sure your SwitchBot App version is up to date.
2. Make sure SwitchBot Blind Tilt and Hub series products has been added to your App and your device firmware version is up to date. (Hub series products: Hub Mini/Hub 2)
3.
Starting with SwitchBot App version 9.0, there is no longer a need to manually enable the Cloud Service (the Cloud Service option has been removed). Simply place the Hub near your device, within Bluetooth range, and it will automatically connect to the Hub.
The connection status can be checked by going to SwitchBot app -> Profile -> Manage Hubs -> Tap the appropriate hub.
4.Follow the instructions below to finish the Alexa links.
5.If the above does not solve your issue, please submit a feedback ticket via our App for more assistance. When contacting us, we would appreciate it if you could provide a description of your issue. To leave feedback, simply navigate to SwitchBot App > Profile > Help & Feedback > Feedback > Create a New Ticket > Select the product you need support for > describe your issue in detail, and attach media should need be.
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