There are two ways you can create an account:
- Directly in the SwitchBot App
- From an external platform like Alexa, Google Home.
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SwitchBot account in the App
- Download and install SwitchBot App from the App store.
- Tap the Profile page and tap the Sign-in button.
- Tap Sign up.
- Please enter your email address or user name and your password. Tick the option of "I agree to the Privacy Policy and Term of Use."
- Tap Sign up. A verification code will be sent to the email address you just filled in.
- Enter Verification Code and OK.
Note:
Email addresses containing special characters such as #, *, or / are not supported for account registration. We appreciate your understanding.
External account
On the log-in page, please tap the Google or Apple icon below the line of
"sign-in by a third-party account."

Notes:
- Issues related to an external account(Apple ID/Google/Amazon); unable to receive a verification code, unable to create an account.
- You can control the SwitchBot Bot in the SwitchBot App without using a SwitchBot account. For other SwitchBot products, we recommend creating a SwitchBot account. In case of any firmware glitch, we can send the firmware upgrade to your account.
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