Missing features in Alexa

I got the contact sensor and hub mini, linked it to Alexa, added the skill, and I'm seeing the sensor on the Alexa app but when I try to set up a routine, the only conditions that show are open and closed. Same with SmartThings. I'm trying to take advantage of the enter and exit features but I can't seem to figure it out. The product box shows examples of asking the 3 different home assistants if the door is open, so that makes me think it's possible, otherwise why would it be on there? If I can't get it working, it makes those features pretty useless unless I replace everything in my home with switchbot products, which isn't going to work for me.