Mise à jour : 2022.12.21
Produits applicables : SwitchBot Bot
Version de l'application SwitchBot : 6.20.1 ou plus récent
Version du firmware du dispositif : V6.4 ou plus récent
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Assurez-vous que l'Appli SwitchBot est à jour.
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Assurez-vous que votre appareil a été ajouté à votre compte SwitchBot et que la version du firmware est à jour.
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Les informations sur la version du firmware peuvent être consultées en naviguant sur notre page d'accueil > appuyez sur Appareil > appuyez sur Paramètres dans le coin supérieur droit > puis sélectionnez Firmware et Batterie.
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Assurez-vous que le SwitchBot Bot est compatible avec votre interrupteur, et évitez les interrupteurs à glissière tactile ou les interrupteurs qui nécessitent une pression plus forte.
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Activez les paramètres Bluetooth de votre smartphone et rapprochez-vous autant que possible du SwitchBot Bot.
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Assurez-vous que la batterie restante de votre appareil est supérieure à 50%, SwitchBot Bot ne peut pas avoir assez de force si la puissance est insuffisante.
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Si cela ne fonctionne toujours pas, suivez les étapes suivantes pour réinitialiser SwitchBot Bot :
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Ouvrez le couvercle arrière de votre appareil.
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Appuyez brièvement sur le bouton de réinitialisation situé dans le coin (n'appuyez pas longuement).
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Un indicateur doit clignoter une fois pour confirmer que la réinitialisation est terminée.
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Si vous avez accidentellement appuyé longuement sur le bouton de réinitialisation et que l'indicateur clignote une fois, retirez la pile et réinstallez-la.
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Un voyant lumineux clignote à nouveau une fois. Après cela, appuyez brièvement sur le bouton de réinitialisation pour réinitialiser correctement SwitchBot Bot.
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Voir aussi : Réinitialisation du SwitchBot Bot.
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Après la réinitialisation, désactivez et réactivez les paramètres Bluetooth de votre smartphone, et rapprochez-vous autant que possible du SwitchBot Bot. Vérifiez à nouveau si le problème est réglé.
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Retirez la pile du Bot et insérez-la tout en appuyant sur le bouton de réinitialisation à l'intérieur du Bot, puis allez dans Switchbot App -> Profil -> Réparation du firmware et voyez si l'option Réparer le firmware du Bot apparaît. Si elle apparaît, essayez de réparer le Bot.
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Si cela ne fonctionne pas, ouvrez l'Appli SwitchBot -> Profil -> Commentaire.
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Une photo de votre interrupteur
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Une photo montrant comment vous avez installé le SwitchBot Bot.
appuyez sur Appareil appuyez sur Paramètres dans le coin supérieur droit puis sélectionnez Firmware et Batterie."}}},"align":"left","text_indent":0}},"doxcnpUpkV9lTbrSFmQkmqNuE3c":{"id":"doxcnpUpkV9lTbrSFmQkmqNuE3c","snapshot":{"type":"ordered","parent_id":"ZYYSd4MmBoJoBaxxxKqcEaqxnjg","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"],"2":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+h*2*1+2*0*1+4k"},"text":{"0":"Assurez-vous que le SwitchBot Bot est compatible avec votre interrupteur, et évitez les interrupteurs à glissière tactile ou les interrupteurs qui nécessitent une pression plus 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