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Troubleshooting

  1. SwitchBot Help Center
  2. Others
  3. Troubleshooting
  • Why Can't I Receive Push Notification Even When I Have the Setting Enabled?
  • If your SwitchBot Device won’t connect to a Wi-Fi network?
  • Why can't my SwitchBot product connect to the Wi-Fi successfully?
  • Incompatible Wi-Fi Network or Deprecated Wi-Fi network
  • I want to configure a smart device in my office, but the company's intranet does not have a Wi-Fi SSID and password, what should I do?
  • App Troubleshooting List
  • Why Google Assistant Can Not Control SwitchBot Device and How to Fix It
  • Why Alexa Can Not Control SwitchBot Device and How to Fix It
  • What can I do when having a problem
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