Trying to load history data but App Says "Failed to Load"

The APP shows Temp./Hummidity for each Meter and Meter+, but says "Failed to load" by trying to load the history data from the meter and meter+ devices.

Actual App Version 6.2.5

Clearing Data in the APP, newly connect Meter, nothing helped.

I only can see the Actual values of Temp and Hummidity but no history data.



  • Update V 6.2.6 behebt das Problem.


    Update V 6.2.6 solved the problem.

  • Hi there, so glad that you have resolved the loading issue after upgrading the App.

    If you find any trouble while using the SwitchBot devices, please make sure the SwitchBot App is running the latest version as we will keep optimizing the App and fixing hidden glitches by upgrading.

    If you need further assistance, please kindly contact, the support team will help you resolve the issue.

    SwitchBot Team


Please sign in to leave a comment.

Didn't find what you were looking for?

New post