Logo

Help Center

Submit a request Back to our website Sign in
Submit a request
Back to our website
My activities
Sign in

Pan Tilt Cam & Pan Tilt Cam 2K

  1. SwitchBot Help Center
  2. Pan Tilt Cam & Pan Tilt Cam 2K
  • Before Purchase: Questions and Answers

    • Updates to our Cloud Storage plans! (For EU customers)
    • Updates to our Cloud Storage plans!
    • Updates to our Cloud Storage plans! (For UK customers)
    • Can I use continous recording after subscribed to cloud storage services?
    • Is it possible to monitor the Camera products from overseas?
    • Recommended microSD cards for SwitchBot camera products
    • See all 13 articles
  • Setup Guides

    • How to check MAC address of my camera products?
    • How to move the camera to a different Home
    • Explanation of each button function on the secondary page of SwitchBot camera devices
    • How do I reset my Pan/Tilt Cam 2K?
    • Talk Mode of SwitchBot Indoor Cam and Pan/Tilt Cam(2K/3MP)
    • About "Favorites" and Preset Points of Pan Tilt Cam & Pan Tilt Cam 2K
    • See all 25 articles
  • Troubleshooting

    • Is it normal to hear a metallic sound when using the talk mode on the cam?
    • What should I do if the camera is no longer turned on?
    • The Indicator of the Switchbot Camera Is Always Red, What Should I Do?
    • What can we do when SwitchBot Camera device is hot?
    • Will Pan/Tilt Cam allow all-time recording and overwrite older videos by itself when SD card is full?
    • Delete or transfer Pan/Tilt Cam to another account
    • See all 22 articles
  • Alexa / Google Assistant / Siri / IFTTT

    • About the Cloud Service for the Pan/Tilt Cam
  • Others

    • User Manual for SwitchBot Pan/Tilt Cam (PDF)
Logo
Logo

© 2022 SwitchBot All Rights Reserved.

English (US) Deutsch Español Français Italiano 日本語 한국어(대한민국) Nederlands Português 简体中文 中文 (香港)