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Before Purchase: Questions and Answers
- Updates to our Cloud Storage plans! (For EU customers)
- Updates to our Cloud Storage plans!
- Updates to our Cloud Storage plans! (For UK customers)
- Can I use continous recording after subscribed to cloud storage services?
- Is it possible to monitor the Camera products from overseas?
- Recommended microSD cards for SwitchBot camera products See all 13 articles
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Setup Guides
- How to check MAC address of my camera products?
- How to move the camera to a different Home
- Explanation of each button function on the secondary page of SwitchBot camera devices
- How do I reset my Pan/Tilt Cam 2K?
- Talk Mode of SwitchBot Indoor Cam and Pan/Tilt Cam(2K/3MP)
- About "Favorites" and Preset Points of Pan Tilt Cam & Pan Tilt Cam 2K See all 25 articles
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Troubleshooting
- Is it normal to hear a metallic sound when using the talk mode on the cam?
- What should I do if the camera is no longer turned on?
- The Indicator of the Switchbot Camera Is Always Red, What Should I Do?
- What can we do when SwitchBot Camera device is hot？
- Will Pan/Tilt Cam allow all-time recording and overwrite older videos by itself when SD card is full?
- Delete or transfer Pan/Tilt Cam to another account See all 22 articles
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Alexa / Google Assistant / Siri / IFTTT
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Others