Check your installation surface of your door for your SwitchBot Lock

Last updated: 2023.03.15

• Applicable products: SwitchBot Lock
• SwitchBot app version: 6.24 or newer
• Device firmware version: 6.4 or newer

Before purchasing a SwitchBot Lock, to reduce the risk of dropping and loosing in future, please pay attention to the following points:

1. Make sure the door lock have enough space around to place your Lock.
2. Make sure the surface of the door is flat, solid, clean, dry and free of any loose material.
3. If you're installing on a wallpaper or wall cloth, make sure there is no patch, leafing, hollowing and bucking.
4. Make sure the Lock is placed in a cool surface to prevent the 3M stickers from decay and aging. keep away from sources of heat and fire, like furnace, stove, oven, air conditioner or other source of heat in your room.
5. When pushing Lock against the installing surface, It's advised to last at least 2 minutes prior to release.

6. After the installation, wait for 24 hours or more to make it solid.