Last updated: September 22, 2022

  • Applicable products: Meter, Meter Plus
  • SwitchBot app version: V6.14 or later
  • Firmware version: Meter V2.7 or later, Meter Plus V0.6 or later

A flashing/missing display indicates a system/hardware issue. Please feel free to submit a feedback to us.

Send feedback

To receive a technical help from SwitchBot support team, follow these steps: 

On your same device, Go to SwitchBot app > Tap Profile > Tap Feedback > Select the product (which you need support for) > describe the issue in detail (with media if needed) as follows:

  • A photo of the Meter/Meter Plus display screen



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