Last updated: September 22, 2022
- Applicable products: Meter, Meter Plus
- SwitchBot app version: V6.14 or later
- Firmware version: Meter V2.7 or later, Meter Plus V0.6 or later
A flashing/missing display indicates a system/hardware issue. Please feel free to submit a feedback to us.
To receive a technical help from SwitchBot support team, follow these steps:
On your same device, Go to SwitchBot app > Tap Profile > Tap Feedback > Select the product (which you need support for) > describe the issue in detail (with media if needed) as follows:
- A photo of the Meter/Meter Plus display screen