Last updated: 2022 Sep 29
- Related products: SwitchBot Meter, SwitchBot Meter Plus
- SwitchBot App Version: 6.14 or newer
- Firmware version: Meter version 2.7 or later, Meter Plus version 0.6 or newer.
A flashing or missing display indicates your device has a system or hardware fault. Please submit feedback via our App to receive technical help from our support team. You can do so by following the steps below:
Open our app > tap Profile > select Feedback > choose the product you need support for > describe your issue in detail (with attachments if needed). We recommend you supply the following:
- A photo of your Meter/Meter Plus display screen