When logging in or creating your SwitchBot App account, please refer to the following considerations:
1. Do NOT use the SwitchBot store account to log in/signup the SwitchBot App directly.
2. What if I Forget the Password of the SwitchBot App?
3. What do I do if I am prompted with an "email error" while logging in or registering?
Please note: When you login/sign up in SwitchBot App, if the email does not match the requirements, you may be prompted with a notice: "email format error".
SwitchBot App Account, Email/usernames must be in letters (case-sensitive), numbers, dots, underscores, or minus signs. The initials must be letters or numbers.
For example, the following emails meet the requirements for SwitchBot App.
While the following emails are NOT eligible for the SwitchBot App account, because they have initials other than letters or numbers, or use special characters that are not supported.
If the email failed to meet the requirements, It's suggested to choose another email address that meets the format requirements for registration.