If you forgot your password or wish to change/reset the password for your SwitchBot account in the App, here's something you can do:
1. Please tap Sign out on the profile page of the SwitchBot App. Then tap Sign in.
2. Please type in your email address and tap "forget password" in red.
3. A verification code will be sent to your inbox. Kindly enter the verification code and your new password.
If you met any problems when trying to reset the password, please kindly submit a feedback ticket on SwitchBot App to report a bug.
Upon receiving the feedback, our support team will follow up accordingly and send you assistance furthermore. Your kind cooperation is greatly appreciated.