Last Updated: 2024 Feb 1
 
  • Related Products: SwitchBot Pan/Tilt Cam, SwitchBot Pan/Tilt Cam 2K
  • SwitchBot App Version: 7.11 or newer

1. Make sure your SwitchBot App version is up to date.

2. Make sure SwitchBot Pan/Tilt Cam, Pan/Tilt Cam 2K has been added to your App.

*Related PostsHow to set up SwitchBot Pan/Tilt Cam and Pan/Tilt Cam 2K

3. Method 1: Please follow the steps below to integrate via the Alexa App.

  • Launch the Alexa App and log in.
  • Tap "More" located at the bottom right corner.
  • Tap "Skills & Games" in the middle right of the screen.
  • Enter "SwitchBot" in the search field with the magnifying glass icon and search.
  • Tap "SwitchBot Smart" that appears.
  • Tap "Enable to Use".
  • The screen will automatically switch to the SwitchBot App. If you are already logged in, tap "Connect" that appears (if you are not logged in to the SwitchBot App, log in first and then proceed with the linking).
  • Wait for the status to change from "Account Linking " to "Your SwitchBot Smart account has been successfully linked".
  • Tap "Close".
  • The Alexa App will automatically detect and synchronize with the connected devices.

4. Method 2: Please follow the steps below to integrate via the SwitchBot App.

  • Launch the SwitchBot App and log in.
  • Tap the relevant SwitchBot Pan/Tilt Cam, Pan/Tilt Cam 2K.
  • Tap the gear icon in the top right corner.
  • In the Settings screen, tap on "Cloud Services".
  • Tap Amazon Alexa.
  • Tap "Connect".
  • Enter your Amazon Alexa App login ID and password.
  • The link will be automatically established.

5.If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.

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