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  3. Wi-Fi/Bluetooth Connection

Why can't my SwitchBot product connect to the Wi-Fi successfully?

SwitchBot Customer Support
  • Updated December 29, 2021 07:40

please note:

1. Please put your device closer to the router.

2. 5GHz Wi-Fi is not supported yet. Wi-Fi WEP encryption is not supported either.

3. Please check your router firewall settings.

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    Articles in this section

  • About the problem with Bluetooth connection disconnecting by itself on cellphone with Android 13 OS version.
  • What should I do when the SwitchBot Bluetooth devices disconnects from the Hub Mini?
  • Why can't my SwitchBot product connect to the Wi-Fi successfully?
  • Incompatible Wi-Fi Network or Deprecated Wi-Fi network
  • I want to configure a smart device in my office, but the company's intranet does not have a Wi-Fi SSID and password, what should I do?

Related articles

  • I want to configure a smart device in my office, but the company's intranet does not have a Wi-Fi SSID and password, what should I do?
  • Why Google Assistant Can Not Control SwitchBot Device and How to Fix It
  • Why Alexa Can Not Control SwitchBot Device and How to Fix It
  • How to Set Up SwitchBot Plug Mini
  • Why Can't I Integrate SwitchBot with Home Assistant?
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