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  1. SwitchBot Help Center
  2. Lock
  3. Troubleshooting

What If the Status of the Lock on the App Does Not Match In Real-Life Situation?

SwitchBot Customer Support
  • Updated December 27, 2021 12:32

When we run into a situation where the SwitchBot Lock is showing " Locked " but the door is unlocked actually, or vice versa, we ought to re-calibrate the Lock.

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    Articles in this section

  • How to Obtain Lock’s Double-Sided Adhesive?
  • I lost the NFC tag attached to my Lock. Is it possible to unlink it?
  • What should I do if the pedestal height is insufficient when installing the Lock(Only for the Japan region) ?
  • Lock's battery drains extremely quickly, what should I do?
  • Contact emergency services for home-lockout by a jammed Lock
  • Can SwitchBot Lock be triggered by other SwitchBot devices by Scene?
  • Can I Fix SwitchBot Lock With Double-Sided Tape?
  • 3M stickers failed to snap the Lock firmly during setup
  • Firmware update stuck at 0%: SwitchBot Lock
  • What should I do if my dual lock auto-lock/unlock function does not work?

Related articles

  • How to Control the SwitchBot Lock Remotely
  • What should I do if the auto-lock/unlock function does not work?
  • Why Some of the Setting Options Being Greyed Out?
  • Can Someone Else Unlock My Door Via the SwitchBot Tag?
  • Auto-Lock Function for the SwitchBot Lock
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