• Applicable product: SwitchBot Bot
  • SwitchBot App version: 6.11 or newer
  • Device firmware version: below 6.3
  1. Make sure the SwitchBot App is up to date.
  2. Make sure your phone's Bluetooth is turned on, connected to the network, and as close to the Bot as possible.
  3. To enable "Customized Mode" for the Bot, please click the name of the corresponding Bot on the SwitchBot App home page to enter the secondary control panel, and then click "Get New Feature" to enter the Beta Features page.
  4. On the Beta Features page, click "I have read the Instructions and Precautions of the beta features", and click "Upgrade".
  5. After the upgrade is complete, click "Mode" on the settings page of the Bot, and the "Customized Mode" will appear in the list.

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If it still doesn't work, please contact us by clicking "Profile Page" - "Feedback" in the SwitchBot App.

After receiving the feedback ticket, we will solve your problem as soon as possible. You can also contact our customer support team by phone, live chat, etc.

Comments

7 comments

  • shiv

    How do I install the beta firmware?

    0
  • SwitchBot Support Global

    Hello Shiv,

    If you want to install the beta firmware for the SwitchBot Bot, you must receive the upgrade package. Please contact support@wondertechlabs.com to get the beta firmware upgrade.

    Wish you like it.

    SwitchBot

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  • Gordon Reid

    Will the Beta upgrade allow us to programme one Switchbot automatically to turn on an appliance and then turn it off later? In other words, will it allow mixed sequential commands? This is what is really needed to turn it into a substitute timer.

    Or does the user have to press the app manually to scroll between 'on' and 'off' mode?

    0
  • SwitchBot Support Global

    Hello Gordon,

    This beta firmware for the Bot doesn't have the ability to turn on an appliance and then turn it off later. The main function of the beta version is to do the pressing repeatedly.

    In that case, we need to activate the ON and OFF manually.

    0
  • SRICU

    Hi. I'm using Switchbot for my school ring bell which has 15 periods starting from 7:30am, 8:00am, 8:45am  & so on until  3:15pm. Currently I only managed to set schedule 5 timers (maximum).
    Honestly I'm confused with 'customize mode'. IMHO, it will less complicated if you guys add more timers, maybe 20 to 30 timers, it's easier for me :D

    Thank you.

    0
  • SwitchBot Support Global

    Hello SRICU, thank you for your suggestion. Currently, there are only 5 timers for one Bot due to the limitation of the Bot itself. 

    As for the customize mode, we can set the Bot to do the press in a regular interval. Say we can set the Bot to do the press every 30 minutes or every 15 minutes, endless or do the press up to 10 times.

    If you need further assistance, please feel free to contact support@wondertechlabs.com and the support team will help you in details.

    SwitchBot Team

    0
  • Jeromeburriez

    Hi,

    For home automation software purpose I should comeback to the firmware 4.9. Bot under the firmware 4.9 are working but bot over are not working with my home automation software. There is a possibility to comeback ? 
    Thanks for your support.

    Jerome

    0

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