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  1. SwitchBot Help Center
  2. Hub Series
  3. Troubleshooting

Unable to find the Wi-Fi router

Developers
  • June 29, 2021 07:48

please note:

1. Please put your Hub closer to the router.

2. 5G Wi-Fi is not supported yet. Wi-Fi WEP encryption is not supported either.

3. Please check your router firewall settings.

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    Articles in this section

  • Unable to find the Wi-Fi router
  • Troubleshooting For Hub Plus After Setting Up
  • Hub Plus Troubleshooting List
  • Troubleshooting For Hub Mini After Setting Up
  • Hub Mini Troubleshooting List
  • What to do when SwitchBot Hub Mini keeps offline?
  • How to Add or Relearn the Buttons of Your Remote Controllers
  • If your SwitchBot Hub (Plus/Mini) won’t connect to a Wi-Fi network?

Related articles

  • If your SwitchBot Hub (Plus/Mini) won’t connect to a Wi-Fi network?
  • Troubleshooting For Hub Mini After Setting Up
  • How to set up Hub Mini
  • How to connect your Hub Plus/Mini to Google Assistant
  • Troubleshooting For Hub Plus After Setting Up

Promoted articles

  • How long can the Keypad's battery last?
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