Last Updated:2024 Jan 22

  • Related Products: SwitchBot Meter, SwitchBot Meter Plus
  • SwitchBot App Version: 7.10 or newer
  • Firmware Version: (Meter)2.9 or newer, (Meter Plus)0.6 or newer 

1. Please ensure you have the latest version of the SwitchBot App.

2. Please ensure the SwitchBot Meter/Meter Plus is added to the SwitchBot App and has the latest firmware version. If the firmware of your Meter is not V2.9 or Meter Plus is lower than V0.6, please log in to the SwitchBot App → Profile → Help and Feedback → Create a New Ticket. 

3. To remotely check temperature and humidity data, it is necessary to use it in conjunction with our hub series products. Please note that the Hub Series product has been added to the SwitchBot App. (Hub series products: Hub Mini/Hub 2)

4. We will show you how to connect a Meter/Meter Plus to SwitchBot Hub Mini/Hub 2.

  • Launch the SwitchBot App and log in.
  • Tap the applicable Meter/Meter Plus.
  • Tap the gear icon in the top right.
  • Tap "Cloud Service" on the settings screen.
  • Turn on cloud services.
  • Connect to the hub products in your account.

5. Settings in step 4 enable remote confirmation of temperature and humidity data. If you have any questions, please contact us by logging into the SwitchBot app → Profile → Help and Feedback → Create a New Ticket. 

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