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  1. SwitchBot Help Center
  2. Motion Sensor
  3. Troubleshooting

Fail to add Motion Sensor or Contact Sensor.

Soky(ソキ)
  • Updated May 06, 2021 09:00
  • First of all, check if the Bluetooth of your phone is on.
  • Check if the location permission* for SwitchBot App is on.
  • Please place the Motion Sensor or Contact Sensor within the Bluetooth of your phone.
  • Place your phone near the Motion Sensor or Contact Sensor and then try it again.

References:

https://developer.apple.com/documentation/corelocation

https://developers.google.com/nearby/messages/ios/get-beacon-messages

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    Articles in this section

  • The detection status of the device shown by the app is different from the actual status.
  • Why Motion Sensor Could Not Work in Google Home?
  • SwitchBot Motion Sensor Troubleshooting
  • Fail to add Motion Sensor or Contact Sensor.
  • Why do my devices be triggered by Motion Sensor constantly?
  • I create a Scene triggered by Motion Sensor but why does it not work when I go into the Motion Detection area?
  • Motion Detected but the Indicator Won't Flash

Related articles

  • Motion Detected but the Indicator Won't Flash
  • Introduction about the SwitchBot Contact Sensor Operation in the SwitchBot app
  • What to do when SwitchBot Hub Mini keeps offline?
  • What can I do when having a problem
  • U Rail Curtain Troubleshooting
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