Product: SwitchBot Motion Sensor, SwitchBot Contact Sensor
SwitchBot App software version: 6.10 or newer
Make sure the SwitchBot App is up to date.
Check the Logs of the SwitchBot Motion Sensor and see if there is any recorded motion detection.
1. If there is no relevant motion detection, it might be the fact that the temperature of the environment is close to our body temperature, making the Motion Sensor fail to detect motion based on temperature discrepancy. In that case, please try to lower the temperature of the environment.
Note: The smaller the difference between our body temperature and the environment temperature, the lower the Motion Sensor's sensitivity will be.
2. If there is relevant motion detection on the Logs, the problem might go to the Scene settings. Please check if other conditions in the Scene are met or not.