Updated: Mar 31, 2023
- Applicable Products: SwitchBot Bot
If it is within the warranty period of one year from the date of purchase, we will exchange it. Please log in to the SwitchBot app → Profile → Help & Feedback → Feedback. To confirm the problem, it would be helpful if you could provide the following information when contacting us.
- Daily usage
- wall switch pictures
- A video of the bot pushing a switch (if it works)