Updated: Mar 31, 2023

  • Applicable Products: SwitchBot Bot 

If it is within the warranty period of one year from the date of purchase, we will exchange it. Please log in to the SwitchBot app → Profile → Help & Feedback → Feedback. To confirm the problem, it would be helpful if you could provide the following information when contacting us. 

  • Daily usage 
  • wall switch pictures
  • A video of the bot pushing a switch (if it works)



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