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  3. Before Purchase: Questions and Answers

Is SwitchBot Curtain Compatible With Toso Elite/Nexty Rail

SwitchBot Customer Support
  • Updated

Last Updated: 2023 Mar 10

  • Related Products: SwitchBot Curtain U Rail

1. SwitchBut Curtain is compatible with TOSO Elite/Nexty rails.

2. To optimize performance with rails like Elite/Nexty, simply attach the doughnut-shaped accessory to the Curtain wheel as demonstrated in the figure below.

hook.png

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Reference Source: TOSO

https://www.toso.co.jp/products/c_rail/k_rail/elite/

https://www.toso.co.jp/products/c_rail/k_rail/nexty/

3. If you need additional accessories, please contact us by logging into the SwitchBot app > Profile > Feedback. We would appreciate it if you could provide us with the following information when you contact us.

  • Destination information (your name/phone number/address/zip code is required for shipping)
  • Quantity of Curtain devices
  • Curtain order history
  • Photo of curtain rail

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