Applicable Products: SwitchBot Pan/Tilt Cam, Pan/Tilt Cam 2K, Indoor Cam, Outdoor Spotlight Cam
1. Ensure that the power outlet is energized.
2. You can try using another charging adapter and cable if you have one on hand. After the camera is powered on, the indicator will flash red for a few seconds.
|Pan/Tilt Cam||5V2A||Micro USB|
|Pan/Tilt Cam 2K||5V2A||Micro USB|
|Indoor Cam||5V1A||Micro USB|
|Outdoor Spotlight Cam||5V2A||Type-C|
3. Please reset the camera.
4. Please contact us if the problem persists by logging into the SwitchBot app > Profile > Feedback. Whenever you contact us, we would appreciate if you could provide us with the following information.
- Video that doesn't turn on when plugged in