Last Updated: 2024 Jun 11

  • Related Products: SwitchBot Lock, SwitchBot Keypad, SwitchBot Keypad Touch
  • SwitchBot App Version: 8.5 or newer

1. Make sure your SwitchBot App version is up to date.

2. Make sure SwitchBot Keypad or Keypad Touch has been added to your App and your device firmware version is up to date.

3. Set passcodes for the Keypad in the following order:

  • Launch the SwitchBot App and Log in.
  • Tap your Keypad.
  • There are password fingerprint and NFC card in the middle of the screen, make sure you stay on password. then tap "+" icon.
  • Select the passcode type you plan to add.
  • Enter the passcode then tap "next" to save it.
  • The added passcode will appear in the passcode list.

4. If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.

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